"We've had a wonderfully successful launch. I think with this team we can achieve great things. My confidence is high. The HTMT team is wonderful. I look forward to the following months and years.”

Brett Flinchum
Director Customer Operations

“When you are customizing software there are always obstacles. Source One has proven that we can count on them to find solutions to our needs… Having a dedicated workforce creates a team atmosphere and true partnership between Bristol-Myers Squibb and Source One. We conducted an independent study with the Center for Client Retention, which turned out very positively. In fact, the majority of our customers were very satisfied with the way Source One handled their calls.”

Carla Navallo
Former Senior Project Manager; Consumer Affairs

“Source One was the only contact center that offered us a customized solution instead of an off-the-shelf product.”

Mike Colicchio
Former National Manager of Customer Relations

It is indeed with extraordinary pride & joy that I note that we will be celebrating the fifth anniversary of this remarkably successful relationship.
The success is all due to the extraordinary work of HTMT-ians. You have proved the India slogan – “Come for price, stay for Quality”. It is your work & more importantly, the enthusiasm you bring to work, that has captured the attention of my colleagues
I thank you for your quick learning, hard work & commitment, values that mean a lot to American companies.

Director
BPO

Dear HTMT YYY Dedicated Associates,
We are elated that our business relationship continues to develop and grow stronger and stronger each day. We pride ourselves on embracing HTMT as one of our largest and most successful business partners. Within XXX, HTMT is known as a highly-respected operation that does a super job handling XXX's back office processes and customer transactions. HTMT XXX sees itself as if it were an extension or satellite site of XXX's internal operations. To me, that shows just how deep this partnership really is.

XXX values each and every HTMT associate that touches a XXX transaction. We appreciate all of the hard work and long hours. More importantly, we value the professionalism, dedication, and commitment to great service and high quality that HTMT provides each and every day.

It is clear that the HTMT XXX operation thrives on core competencies that foster innovation to improve quality and increase productivity. In addition, it is also clear that HTMT places high value on its own associates and is committed to their ongoing development and success. Thank you for helping XXX in its quest to "Become the Most Trusted Name in Health Care Solutions."
Sincerely,
Ed

I just wanted to tell you that I really appreciate how quickly you processed my request. This is the quickest I have ever had an answer back from a company and not just an answer but you resolved my issue. I am leaving to go out of the country for a few weeks, but because of how I was treated, my husband and I will definitely contact you back to sign up again for another plan.

I would also like to appreciate & thank the effort put in by the team. I think they are doing an incredible job. We definitely hope to grow this relationship further.

On demand spend management solutions Company
Project Manager